What is PRINTsprokit?

PRINTsprokit is a cloud-based, managed environment for creating and printing brand-compliant publications. It allows you to manage your brand assets, create templates, and allow end-users to produce materials on demand.

Who should use PRINTsprokit?

PRINTsprokit is ideal for marketers and non-marketers alike. It is used for central template creation by professionals in branding, publications, graphic design, communications, and marketing in organizations of any size.

Why should I use PRINTsprokit?

PRINTsprokit is a cost-effective solution that is accessible 24/7. You can easily maintain central control and consistency over your branded publications, and eliminate bottlenecks in the creative process.

Where can I learn more about PRINTsprokit?

Have you taken our tour? If you have taken the tour and still have questions, request a free demonstration by contacting us.

What kinds of materials can be customized through PRINTsprokit?

Nearly any print marketing material can be customized and made into a template inside PRINTsprokit – stationary, postcards, posters, fliers, brochures, catalogs, newsletters, and more. We have created the most popular layouts to start you off. If you do not see the layout that you need, let us know.

What is the typical process of use in PRINTsprokit?

An Admin User will choose the layout needed – stationary, postcards, posters, fliers, brochures, catalog, newsletter, etc. The Admin User will create text, media, logo hotspots and master styles needed for the template. Editing and locking of hotspots will be managed in the template and saved.

An End User will choose the template provided by the Admin User and save it as a project. Depending on the editable hotspots allowed by the Admin User, the End User will complete the project using the allowed brand assets, master styles, and text. The End User will save and request approval, if needed, from an Admin User. If approved, the End User can then send the completed project as a pdf file to a third-party print shop, an in-house print shop, or print on an inkjet or other standard office printer.

Is there an area for internal notes that don't show in print?

We do have an internal messaging system in PRINTsprokit. This allows you to message any of your End Users. Your messages can either be general messages or messages related to a specific project. Also, any messages sent will also be automatically forwarded to the recipient’s e-mail.

end faq

How many users can I have?

You can have an unlimited number of users. Depending on how your organization is structured, you may choose to have more than one PRINTsprokit account. Because Admin Users will receive all approval requests, many organizations have determined their appropriate number of PRINTsprokit accounts based on who will have administrative permissions over specific units.

What activities can Admin Users perform?

This is the highest level of user. Administrators can create and edit templates and master styles, approve and delete projects, upload fonts, and upload and assign assets. They can also create and edit groups and new users. Admin Users are generally given to the brand managers, lead designers, and lead writers. All administrators will receive all project emails and approval requests.

What activities can End Users perform?

Users with Basic Access permissions can create projects using the approved assets assigned to them. This is the most commonly used permission level. Some may be given the ability to create and approve their own projects, to rotate media, and to upload brand assets. End Users are generally departmental or unit marketing coordinators, specialists, administrators, or general staff that will need to produce print materials.

What activities can you do with Approval Not Required permissions?

End Users with Approval Not Required permissions can create and approve their own projects without needing approval from an Admin User.

What activities can you do with Upload Media permissions?

End Users with Upload Media permissions can upload images and graphics. They should be trained to upload images and graphics in appropriate file sizes and file formats. While they can upload brand assets and media, Admin Users will need to assign new media to specific groups and approve them for use by categorizing them in the Assets library.

What activities can you do with Rotate Media permissions?

Users with Rotate Media permissions can rotate images and other brand assets in their projects.

I have a lot of end users for my organization and some use different assets (i.e. logos, departmental/unit appropriate images). Can I allow certain assets for certain users?

Yes. PRINTsprokit allows you to create as many users and as many groups and subgroups as you would like. You can assign brand assets to any and all groups that you would like and then assign users to the group or subgroup that applies to them.

I have some End Users that don't need their materials approved and some that need approval. Is this possible?

Yes, it is possible to have different End Users with different user rights. As an Admin User, you can determine if End Users are allowed to upload assets, change font styling, or approve their own work. Give them as many, or as few, rights as you feel comfortable.

How do I add a user?

From the Dashboard or PRINTsprokit screen, click on “Users & Permissions” in the upper right-hand navigation.

In the “New User” field, enter the first name, last name, and title. For the user group, select the group from the dropdown list. If the group for this person is not showing in the dropdown list, a new group will have to be added (See Groups & Permissions).

Then select the rights that you would like this person to have in the PRINTsprokit application and click “Add User.”

How do I edit a user?

Click on “Users & Permissions” in the upper right-hand navigation of the Dashboard.

Click “Edit” next to the user that you would like to edit. A popup box will appear with the current user information. Change as necessary and click “Save User.”

How do I remove a user?

Click on “Users & Permissions” in the upper right-hand navigation of the Dashboard.

Find the person that you would like to remove from the PRINTsprokit application. Uncheck the applications box next to the name of the person that you would like to remove.

How do I delete a user?

Click on “Users & Permissions” in the upper right-hand navigation of the Dashboard.

Click “Delete” next to the person that you would like to delete. A popup box will appear asking for you to confirm that you want to delete the user. Click “OK.”

How do I change a user's group?

To change the group affiliation of a user, click on “Users & Permissions” in the upper right-hand navigation of the Dashboard.

Click “Edit” next to the user that you would like to edit. A popup box will appear with the current user information. Change as necessary and click “Save User.”

end faq

Why do I need to create groups and subgroups?

You need to create groups and subgroups so that you can assign users and brand assets such as logos, wordmarks, taglines, images, fonts, graphics, and design elements. The creation of groups and subgroups will assist you in controlling which group or subgroup of users will be able to use certain brand assets and media.

How do I add a group?

You can add as many groups as you want to your account. To add a group, from the Dashboard or PRINTsprokit screen, click on “Groups” in the upper right-hand navigation.

Enter the name of the group and click the button to “Add Group.”

How do I edit a group?

From the Dashboard or PRINTsprokit screen, click on “Groups” in the upper right-hand navigation.

Click “Edit” next to the group that you would like to edit. A popup box will appear with the current group name. Change as necessary and click “Save.”

If I delete a group, will it also delete my subgroups?

Yes, deleting a group with subgroups will also delete the subgroups.

If I delete a group or subgroup, will it also delete the brand assets and media assigned to that group or subgroup?

No, the brand asset will remain within PRINTsprokit and will become reassigned to be viewable to all users. It is recommended that you go back and reassign the brand assets and media to a new group or subgroup.

How do I delete a group?

From the Dashboard or PRINTsprokit screen, click on “Groups” in the upper right-hand navigation.


Click “Delete” next to the group that you would like to delete. A popup box will appear asking for you to confirm that you want to delete the group. Click “OK.”

Please note that deleting a group will delete all of the subgroups in that group.

How do I add subgroups?

Along with users, you can add as many subgroups as you want to a group. To add a subgroup, click on “Groups” in the upper right-hand navigation from the Dashboard or PRINTsprokit screen.

Click on the button to “Add Subgroup.” A popup box will appear. Enter the name of the subgroup and click “Save.”

How do I edit a subgroup?

From the Dashboard or PRINTsprokit screen, click on “Groups” in the upper right-hand navigation.

Click “Edit” next to the subgroup that you would like to edit. A popup box will appear with the current subgroup name. Change as necessary and click “Save.”

How do I delete a subgroup?

Click on “Groups” in the upper right-hand navigation in the Dashboard.

Click “Delete” next to the subgroup that you would like to delete. A popup box will appear asking for you to confirm that you want to delete the subgroup. Click “OK.”

How do I upgrade a user's group?

To change the group affiliation of a user, click on “Users & Permissions” in the upper right-hand navigation of the Dashboard.

Click “Edit” next to the user that you would like to edit. A popup box will appear with the current user information. Change as necessary and click “Save User.”

end faq

What are brand assets?

Brand assets are the organization’s logos, wordmarks, taglines, images, fonts, graphics, and design elements. Design elements may be uploaded individually or within a completed design file.

How many brand assets can I have?

The size and number of the files will determine the amount of storage you should purchase. Each organizational account can hold approximately 625 images/projects per 5GB of storage space purchased.

What is brand asset management?

Brand asset management is ongoing process maintain control, creating, assigning, adding, and deleting logos, wordmarks, taglines, images, fonts, graphics, and design elements so that they are current and relevant to your organization's brand.

We have a Flickr and Picasa account. Can we connect images from those accounts to PRINTsprokit?

At the moment, no. You will have to upload any brand asset files into PRINTsprokit for use. We are assessing this feature for future service updates.

How do I add assets from my media library to my template?

On the right-hand side of the template window is a media library grab-tab.

Click on the arrows at the top of the grab-tab to expand or collapse the media library.

Click and drag the object you would like to add to your template.

How do I add a new font?

The admin/user is responsible for appropriate licensing of all uploaded fonts. EMG accepts no liability for unauthorized use of fonts.

You can add as many fonts as you want to your account, but first they must be converted into files that will work on both Macs and PCs, and in multiple browsers. To add a font, click on “Fonts” in the main navigation.

1. Ensure that your font is in either a .ttf or .otf file format
2. Convert your .ttf or .otf font file for multiple browsers:
1. In a web browser, go to http://www.fontsquirrel.com/fontface/generator
2. Click ‘Add Fonts’
3. Select the font file that you would like to add and click ‘Open’
4. After reading and accepting Font Squirrel’s agreement, click the checkbox
5. Click ‘Download Your Kit’
3. Log into your PRINTsprokit
1. In a new web browser window or tab, go to http://sprokit.brandsprokits.com/
2. Click ‘PRINTsprokit’
3. Click ‘Templates’
4. Click ‘Fonts’
5. Click ‘Upload New Font’
   
4. Upload your font*
1. Enter the common name of your font, such as FuturaStd-Bold, FuturaStd-Italic, etc.
2. Upload the ‘Normal’ font file
1. Next to ‘Normal’, click ‘Choose File’
2. Locate your original file from step 1
3. Click ‘Choose’
3. Skip ‘Bold’*
4. Skip ‘Italic’*
5. Skip ‘Bold & Italic’*
6. Upload the ‘EOT’ font file
1. Next to ‘EOT’, click ‘Choose File’
2. Locate the .eot file that was downloaded in your kit from step 2
3. Click ‘Choose’
7. Upload the ‘SVG’ font file (if this file is available. It is not required.)
1. Next to ‘SVG’, click ‘Choose File’
2. Locate the .svg file that was downloaded in your kit from step 2
3. Click ‘Choose’
8. Upload the ‘TTF’ font file
1. Next to ‘TTF’, click ‘Choose File’
2. Locate the .ttf file that was downloaded in your kit from step 2**
3. Click ‘Choose’
9. Upload the ‘WOFF’ font file
1. Next to ‘WOFF’, click ‘Choose File’
2. Locate the .woff file that was downloaded in your kit from step 2
3. Click ‘Choose'
   
5. Upload another font file, such as the bold or italic versions of the first font
1. Repeat steps 1-4

* NOTE: If you are uploading the standard font and would like to also upload the bold, italic, and bold & italic version of this font, they must be added as if they were new fonts.

** NOTE: Make sure that you are uploading the .ttf file that was generated in your kit and not the original font file that you uploaded in step 2.

If you are having technical difficulties or have any questions, please contact us.

How do I upload new media?

To add assets such as photographs, logos, illustrations, graphics, and backgrounds to your account, click on “Template” and then “Assets” in the main navigation. Then click on “Upload Media” button on right. (Assets can also be uploaded directly from the ”Upload Media” button in the Media Library window in Template Designer, or from the Media Library in Projects if the user has been given permission to upload media.)

A popup box will appear with guidelines on files you are able to upload.

All uploaded media files must be in either jpeg or png format, and should be 300 dpi or greater in resolution. Click “Browse” and find the file(s) on your computer that you would like to upload. Multiple files can be uploaded at one time by selecting multiple files on your computer and clicking the “Open” button on the computer window. Lower resolution files will negatively impact the quality of the output.

What are media types and why do I need to use them?

In order to deploy media assets correctly and effectively, each asset must have the following assigned to it: Media Type, Categories, and Groups.

To define the media type for an asset, click on “Templates” in the main navigation and then click “Assets” on the toolbar. Find the asset in your media library that you would like to manage and click on the image thumbnail. Multiple assets to which you want to assign the exact same attributes can be managed simultaneously by checking the boxes next to the selected assets and clicking “Manage Selected” button in the assets toolbar.

Below the image thumbnail you’ll find the image specifications, and underneath that is a drop-down box with available media types. Choose “Background” for any full-template background designs (backgrounds are not available to users, and are used only as the full-frame design backdrops for the creation of templates); choose “Graphics” for logos, illustrations, and non-photo design elements used in your template designs; choose “Photo” for photographic images.

Click “Save Settings” after you have completed managing all of the attributes (Media Type, Categories, Groups) for the asset or assets.

What are media categories and why do I need to use them?

In order to deploy media assets correctly and effectively, each asset must have the following assigned to it: Media Type, Categories, and Groups.

To assign Categories to a photograph, logo, illustration, graphic, or background, click on “Templates” in the main navigation and then “Assets”. Find the asset for which you would like to assign Categories and click on the image thumbnail. Multiple assets to which you want to assign the exact same attributes can be managed simultaneously by checking the boxes next to the selected assets and clicking “Manage Selected” button in the assets toolbar

If you don’t see the desired category, click on “Add New” in “Your Categories” window. Type in the name of the new category in the popup box and click “Save & continue.”

To assign Categories to the asset, select the desired Category and click on the arrow to add or delete that Category for each asset you are managing. Category names will appear under the “Assign Category” window linked with that asset. A single asset can be assigned multiple categories.

What are media groups and why do I need to use them?

In order to deploy media assets correctly and effectively, each asset must have the following assigned to it: Media Type, Categories, and Groups. “Groups” defines what users will be able to see and use the selected asset. Only the users who are in the Groups assigned to an asset will be able to see that asset in their Media Library.

To assign Groups to a photograph, logo, illustration, graphic, or background, click on “Templates” in the main navigation and then “Assets”. Find the asset for which you would like to assign Groups and click on the image thumbnail. Multiple assets to which you want to assign the exact same attributes can be managed simultaneously by checking the boxes next to the selected assets and clicking “Manage Selected” button in the assets toolbar.

In the “Assign Groups” window, check the clickbox next to each of the Groups and Subgroups that you want to be able to access the selected asset. Each box must be checked individually. Scroll down, if necessary, to see all Groups and Subgroups.

Click “Save Settings” after you have completed managing all of the attributes (Media Type, Categories, Groups) for the asset or assets.

What file types can be uploaded into PRINTsprokit for use as a media asset?

.jpg and .png files are the only two file types that can be uploaded as a media asset into PRINTsprokit. All backgrounds, logos, photos and other graphic assets must be uploaded as .jpg and .png files.

end faq

Can I get a different template size or layout? For example, a legal size 8.5" x 14" paper instead of a standard 8.5" x 11" paper size.

We have created the most popular layouts for stationary, postcards, posters, fliers, brochures, catalogs, newsletters, and more. However, if you do not see the layout size that you need, let us know what you need by contacting us.

I don't see the font that I need. Do you have other fonts?

We have uploaded all fonts that are standard on most operating systems and computers. If you need another font for your brand, you will need to purchase that font and upload to your PRINTsprokit account. Please see the assets & media help documents on how to upload your font.

How does the program address pre-flight (i.e. bleed, trim, creep/shingling, folds)?

There are bleed, trim, creep, and fold marks provided within the template and project editors. Since PRINTsprokit is not a design tool, it is highly recommended that you place a designed background in the precise dimensions needed for your template to compensate for these pre-flight measurements. We have provided a general chart for bleed marks in our section on template backgrounds.

How do I create a new template?

Click on “Templates” in the main navigation.

Click on “New Template Design.”

Select the layout for the template that you would like to create. A popup box will appear. Enter a unique name for the template. Click “Save & Continue.”

Select all groups and subgroups that will be able to use this template by checking the box next to the appropriate group or subgroup and click “Save Settings.”
A new window will open with the template that you have created. See the section on Template Layout to create your template layout.

I am about to create a new template. What do I need to know before starting?

When the Template Editor window opens, it shows the shaded template canvas with bleed and fold marks and toolbars across the top to help create your template.

You do not need to use a background on a template. Images, graphics, textboxes, and image hotspots may be placed directly onto the canvas to create basic templates. If you want the template to include a background color, graphic elements, boxes, or other design and layout features, those elements should be first created in a standard design software (InDesign, Illustrator, PhotoShop, Publisher, etc.) and imported into the asset library as a “background,” which is available to those with admin rights.

Backgrounds should be placed on the canvas first, before image hotspots and textboxes. Backgrounds should be saved in the asset library at the exact size of the template canvas at a resolution of 300 dpi as a jpg or png filetype.

If no bleed is needed, place the background within the crop marks on the canvas, which indicate the actual paper size. If a bleed is required, the background should cover the entire canvas, which adds a 1/8 inch bleed edge on all sides. See the Template Background section for more information.

Once the background is placed correctly, lock it into place and place any images, logos, textboxes, and image hotspots on top of the background, and edit as needed. See the Template Editing Toolbar section for the uses of each editing tool.

I just created a new template. How do I create a background?

When the Template Editor window opens, it shows the shaded template canvas with bleed and fold marks and two toolbars across the top to help create your template.

You do not need to use a background on templates. Images, graphics, textboxes, and image hotspots may be placed directly onto the canvas to create basic templates. If you want the template to include a background color, graphic elements, boxes, or other design and layout features, those elements should be first created in a standard design software (InDesign, Illustrator, PhotoShop, Publisher, etc.) and imported into the asset library as a “background,” which is available to those with admin rights.

Backgrounds should be placed on the canvas first, before image hotspots and textboxes. If no bleed is needed, place the background within the crop marks on the canvas, which indicate the actual paper size. If a bleed is required, the background should cover the entire canvas, which adds a 1/8 inch bleed edge on all sides.

Backgrounds should be saved in the asset library at the exact size of the template canvas at a resolution of 300 dpi as a jpg or png filetype. Add ¼ inch for bleed edges (1/8 inch on each side), if required. An 8.5 x 11 inch template with 1/8 inch bleed on all sides should be saved as a jpg file 2625 x 3375. Below is a chart converting inches to pixels at 300 dpi:

I created a double-sided template. How do I know which side of the template I am working on?

When creating or editing a double-sided template, thumbnail icons appear at the bottom of the Template Designer view. The “thumbs up” indicates which side of the template you are currently working on.

How do I edit a template?

Click on “Templates” in the main navigation to open the Manage Templates screen and select the template you want to edit by clicking on the “Edit” button. See the section on Template Layout for more on how to edit your template layout.

How do I delete a template?

Click on “Templates” in the main navigation to open the Manage Templates screen and select the “delete” button next to that template. A popup box will ask you to confirm that you want to delete the template. Click “OK.”

How do I copy or rename a template?

To copy or rename a template to change certain elements in it, click on “Templates” in the main navigation to open the Manage Templates screen. Select the “Copy” button next to that template. A popup box will ask you for a new unique name for the new template. Then open and edit the copied template as appropriate.

How to I add assets from my media library to my template?

On the right-hand side of the template window is a media library grab-tab.

Click on the arrows at the top of the grab-tab to expand or collapse the media library.

Click and drag the object you would like to add to your template.

Where is the toolbar to edit templates and what options do I have?

After you name, select, and assign groups for a new template, a window will open showing the shaded template canvas with bleed and fold marks and two toolbars across the top to help create your design. Here are the editing tools (right to left) and the uses for each:

Top Row Toolbar (Right to Left)

• Show PDF: Creates and downloads to your computer a PDF of the current template version for review
• Save for later: Saves your last changes and closes the window
• Save: Saves your last changes and keeps the template designer window open
• Auto Save: Auto Save automatically saves the changes you have made to your template every 30 seconds so that no work is lost. The Auto Save feature is turned off by default. Click the checkbox to turn Auto Save on.
• Undo: This feature allows you to undo your last few actions as you create your template, up until the last save. The number showing in red next to the Undo button displays how many actions can be undone. The Undo button does not appear until after one or more actions have been taken. The Undo button will not undo text changes within a textbox. Use the textbox editor undo button for that purpose.

Second Row Toolbar (Right to Left)

• Spell Check: Click on the spell check button to perform a basic spell check on the page.
• Unlocked/Locked: This button is a toggle that locks and unlocks a textbox, image, logo, or hotspot into place on the canvas so that it cannot be inadvertently moved with the “Move Text” button. While in “Scale” mode, you can still move the object even though the locked function remains on.
• Properties: This button displays the Text Properties popup window for a selected textbox only when the “Edit Text” button is active. Click on the textbox that you would like to edit, click Edit Text, and click the Properties button. The popup window allows you to assign properties to the text in the textbox.
• Remove: This button will delete the selected object from the template design
• Arrange: Click on an image or textbox and select this feature to layer objects and elements on the canvas. It is used to bring the selected object in front of other objects or move it behind other objects. A popup window will allow you arrange the image or textbox in relation to the other images and textboxes in your template.
  
• Rotate: This feature rotates the image or text within a selected hotspot or textbox clockwise in 90-degree increments.
• Scale: Click on an image or textbox and select this button to resize the object. Roll the mouse to the edges of the image and once your mouse turns into an arrow, you are able to resize the imaging by clicking and moving your mouse in the direction that you would like to resize the image or textbox. The up/down screen arrow resizes the image vertically, the left/right screen arrow resizes horizontally, and the diagonal arrow resizes in both directions.
• Crop: In Template Editor, the cropping tool allows you to cut or remove unneeded parts of an image rather than resizing the entire image. It opens a popup box for cropping the selected image, which can then be scaled as needed.
• Duplicate: This tool is used to duplicate a textbox (does not duplicate image or logo hotspots) to easily ensure that multiple textboxes are exactly the same size
• Edit Text: This tool must be selected to edit or ad text and assign text properties. Select a textbox and click this tool to edit the text within the textbox. When cursor is placed within the text, the Text Properties popup window opens to assign text properties. (See section on Text Properties)
  
• Move Text: Select a textbox and click this button to move a textbox, logo hotspot, or image hotspot on the canvas. The object must be “Unlocked” in order to move it. (See section on Locking)
• Move: This tool is functional only when you are zoomed in on a canvas. It allows you to move the canvas itself to see other areas of your template close up. Select this button and move your mouse in the direction you would like to view. Deselect the button when you no longer want to move the template around.
• Fit on screen: Resets the template size so that the entire template is showing
• Zoom in: Makes the template appear larger so you can examine it more closely
• Zoom out: Makes the template smaller so you can examine the overall template

Third Row Toolbar (Right to Left)

• Set: This button is used to implement changes that have been manually made to the horizontal value (X), vertical value (Y), width value (W), or height value (H) of a textbox or hotspot. The changes will not take effect until the “Set” button is clicked.
• Constrain: When this box is checked (default is “on”) the proportions of the selected object will be maintained. To resize an object proportionately, make sure this box is checked so that changes in width (W) or height (H) will alter both dimensions automatically. If the box is unchecked, width (W) and height (H) can be changed independently. Click the “Set” button to implement the changes.
• H: Height of the image or textbox, in pixels. This value may be changed to alter the height of the object and clicking the “Set” button. See the “Constrain” button for more information.
• W: Width of the image or textbox, in pixels. This value may be changed to alter the width of the object and clicking the “Set” button. See the “Constrain” button for more information.
• Y: The vertical location, in pixels, of the image or textbox on the y-axis. This value may be changed to move the object vertically by entering the desired value and clicking the “Set” button. See the “Constrain” button for more information.
• X: The horizontal location, in pixels, of the image or textbox on the x-axis. This value may be changed to move the object horizontally by entering the desired value and clicking the “Set” button. See the “Constrain” button for more information.
• Insert Media Region: This is used to insert an image hotspot (placeholder for a photo or graphic to be added by the user). When the button is clicked, an image hotspot will appear in the upper left quadrant of the template screen. Drag and size the hotspot as needed.
• Insert Text Region: This is used to insert a textbox. When the button is clicked, a textbox will appear in the upper left quadrant of the template screen. Drag and size the hotspot as needed.
• Insert Logo Region: This is used to insert a logo hotspot. When the button is clicked, a logo hotspot will appear in the upper left quadrant of the template screen. Drag and size the hotspot as needed.

How do I create a master style?

Master Styles are used to create consistent text properties for commonly used text elements such as Brochure Title, Brochure Body Copy, Poster Headline, Photo Caption, etc. The Master Style defines the font, font size and color, alignment, and other properties of text boxes. You can add as many Master Styles as you want to your account. To create a Master Style, click on “Master Styles” in the main navigation.

Enter the name of the new style, select the font and other format settings, as applicable. Click “Save” when complete and a message will appear that your style was saved.

The style will now appear in the “Modify Existing Style” section.

How do I edit a master style?

Click on “Master Styles” in the main navigation.

In the “Modify Existing Style” section, find and select the style that you would like to edit in the “Select Style” dropdown menu. Change as necessary and click “Save.”

How do I delete a master style?

Click on “Master Styles” in the main navigation.

In the “Modify Existing Style” section, find and select the style that you would like to edit in the “Select Style” dropdown menu. Click “Delete.” A popup box appears confirming that you want to delete the style. Click “OK.”

end faq

How do I create a new project?

END USER: Click on “New Project” in the main navigation.

Select the format for the project that you would like to create. Click “Select.” If there is a theme available for use it will be listed on the following web page.

Choose from available themes for the project. Click “Select” and type in a unique and descriptive name for the file. Click “Save & Continue.”

You will be directed to the “Current Projects” page where your new project will appear at the top of the list.”

ADMIN USER: Click on “Projects” in the main navigation.

Click on “New Project” in the navigation.

Select the format for the project that you would like to create. Click “Select.” If there is a theme available for use it will be listed on the following web page.

Choose from available themes for the project. Click “Select” and type in a unique and descriptive name for the file. Click “Save & Continue."

You will be directed to the “Pending Projects” page where your new project will appear at the top of the list.

How do I edit a project?

END USER: Click on “Current Projects” in the main navigation and select the project you want to edit by clicking on the “Edit” button. See the section on Project Layout for more on how to edit your project layout.

ADMIN USER: Click on “Pending Projects” in the navigation and select the project you want to edit by clicking on the “Edit” button. See the section on Project Layout for more on how to edit your project layout.

How do I save a project?

In the top right of the Project Editor window, click on either “Save” to save the work and continue working or click “Save for Later” to save your work and close the Project Editor. Click “OK.”

How do I send an approval request for a project?

In the top right of the Project Editor window, click on “Submit for Approval” found in the top right of the window. A request for approval will be sent to an administrator and a popup window will appear that says “Project has been saved and submitted for approval.” The Project Editor window will close leaving you on the Current Projects page.

How do I delete a project?

Only administrators or users with additional privileges can delete a project.

Click on “Pending Projects” in the navigation and select the project you want to delete by clicking on the “Delete” button.

You will be prompted with a popup window asking “Are you sure you want to delete this project?” Click "OK."

What are the tools and lines in the project?

When the Project Editor window opens, it shows the shaded project canvas with bleed and fold marks as well as images, textboxes, backgrounds placed in the template by the administrative designer in the main portion of the page. Toolbars run across the top to help edit your project.

Images, graphics, textboxes, and image hotspots may be placed directly into editable hotspots provided in the templates. If you want the template to include a background color, graphic elements, boxes, or other design and layout features, those elements should be first created in a standard design software (InDesign, Illustrator, PhotoShop, Publisher, etc.) and imported into the asset library. The new asset must be categorized and approved by those with admin rights before the asset is useable to end users.

Images, graphics, and logos should be saved in the asset library with a resolution of 300 dpi.

Type or copy and paste text into text hotspots.

Once the text, images, graphics, and logos have been inserted, click on either “save” to save the work and continue working or click “save for later” to save your work and close the Project Editor. You can also choose to click on “show pdf” to view what the project will look like as a printable pdf document.

See the Project Editing Toolbar section for the uses of each editing tool.

How do I edit a completed project?

A completed project is a project that has been approved by an admin user.

END USER: In the “Completed Projects” page, click on “Edit.”

An additional popup window will appear stating “You have selected to edit a project which has been approved. Changes will require approval.” Choose to “Proceed with Changes.”

ADMIN USER: Click on “Projects” in the main navigation.

Click on “Completed Projects” in the navigation and select the project you want to edit by clicking on the “Edit” button.

An additional popup window will appear stating “You have selected to edit a project which has been approved. Changes will require approval.” Choose to “Proceed with Changes.”

How do I delete a completed project?

A completed project is a project that has been approved by an admin user. Only administrators or users with additional privileges can delete a project.

Click on “Projects” in the main navigation.

Click on “Completed Projects” in the navigation and select the project you want to delete by clicking on the “Delete” button.

An addition popup window will appear asking “Are you sure you want to delete this project?” Click “OK.”

How do I send a project note?

Send a note regarding a particular project to all administrators or a specific administrator. In the Project Editor window, click “send a note” in the top right.

A popup window will appear to "Send Note." Choose from the drop down menu which administrator the note will be sent to. Type your message regarding the project. Click "Send Note."

How do I reply to a project note?

END USER: In the “Current Projects” page, click on “Notes” for the desired project. The area below the project listed will expand to reveal all notes regarding that particular project. Click “Reply” found at the far right of the latest note.

A popup window will appear. Type in your message and click “Send Response.”

ADMIN USER: Go to the “Pending Projects” page.

Click on “Notes" for the desired project.

Click “Reply” found at the far right of the latest note.

How do I review a project note?

END USER: In the “Current Projects” page, click on “Notes.” The area below the project listed will expand to reveal all notes regarding that particular project.

ADMIN USER: Go to the “Pending Projects” page.

Click on “Notes" for the desired project. The area below the project listed will expand to reveal all notes regarding that particular project.

How do I show a PDF?

There are two ways to show a project PDF. One way is to click "Show PDF" in the top right of the Project Editor window.

The second way is to click "Show as PDF" next to the project on the "Current Projects" page.

A popup will appear. Choose to open the pdf in the latest version of Adobe Acrobat or Adobe Reader installed on your computer. "Click OK."

The newly created pdf file will appear after a few moments

Where is the toolbar to edit projects and what options do I have?

If you do not see a tool listed in your Project Editing Toolbar, it is a feature that has been locked for your use by an admin user on the account.

Top Row Toolbar (Right to Left)

• Approve: A request for approval will be sent to an administrator and a popup window will appear that says “Project has been saved and submitted for approval.” The Project Editor window will close leaving you on the Current Projects page
• Revert to Last Save: Reverts to the last time you saved your project
• Show PDF: Creates and downloads to your computer a PDF of the current template version for review
• Save for later: Saves your last changes and closes the window
• Save: Saves your last changes and keeps the template designer window open
• Auto Save: Auto Save automatically saves the changes you have made to your template every 30 seconds so that no work is lost. The Auto Save feature is turned off by default. Click the checkbox to turn Auto Save on.

Second Row Toolbar (Right to Left)

• Properties: This button displays the Text Properties pop-up window for a selected textbox only when the “Edit Text” button is active. Click on the textbox that you would like to edit, click Edit Text, and click the Properties button. The popup window allows you to assign properties to the text in the textbox.
• Rotate: This feature rotates the image or text within a selected hotspot or textbox clockwise in 90-degree increments.
• Crop: In Template Editor, the cropping tool allows you to cut or remove unneeded parts of an image rather than resizing the entire image. It opens a pop-up box for cropping the selected image, which can then be scaled as needed.
• Edit Text: This tool must be selected to edit or ad text and assign text properties. Select a textbox and click this tool to edit the text within the textbox. When cursor is placed within the text, the Text Properties pop-up window opens to assign text properties. (See section on Text Properties)
  
  
  
  
• Move: This tool is functional only when you are zoomed in on a canvas. It allows you to move the canvas itself to see other areas of your template close up. Select this button and move your mouse in the direction you would like to view. Deselect the button when you no longer want to move the template around.
• Fit on screen: Resets the template size so that the entire template is showing
• Zoom in: Makes the template appear larger so you can examine it more closely
• Zoom out: Makes the template smaller so you can examine the overall template

end faq

Is there an area for internal notes that don't show in print?

We do have an internal messaging system in PRINTsprokit. This allows you to message any of your End Users. Your messages can either be general messages or messages related to a specific project. Also, any messages sent will also be automatically forwarded to the recipient’s e-mail.

Is a message sent to the Admin User once I submit a project for approval?

No. The Admin User is not automatically notified once a project is submitted for approval. You can, however, send a message within PRINTsprokit notifying the Admin User.

How do I send a message?

Click on “Messages” in the upper right-hand navigation in the Dashboard.

Click on “New” for a new message and a popup box will appear. In the “To” field, enter the recipient’s name. An auto-populated list will appear of users that are setup in your account. Next, enter your subject and the body of the email. To send the email, click “Send Note.”

How do I reply to a message?

Click on “Messages” in the upper right-hand navigation in the Dashboard.

Find the message that you would like to reply to and select the checkbox next to the message. Then click “Reply.” A popup box will appear. Enter your message and click “Send Response.”

How do I forward a message?

Click on “Messages” in the upper right-hand navigation in the Dashboard.

Find the message that you would like to forward and select the checkbox next to the message. Then click “Forward.” A popup box will appear. In the “To” field, enter the recipient’s name. An auto-populated list will appear of users that are setup in your account. Next, enter your subject and add to the body of the email if necessary. To send the email, click “Send Note.”

How do I delete a message?

Click on “Messages” in the upper right-hand navigation in the Dashboard.

Find the message that you would like to delete and select the checkbox next to the message. Then click “Delete.” A popup box will appear asking for you to confirm that you want to delete the message. Click “OK.”

end faq

What is the importance of the reports? How can I get the most benefit from them?

The reporting features will allow Admin Users to see which users and groups are most active, and therefore, may need additional templates or assets. It will also help you identify those units who may need additional training on PRINTsprokit or additional assistance with their marketing efforts.

Reports will also help determine the activity of the projects and templates within PRINTsprokit for Admin Users to identify which templates or projects may be inactive and either updated or removed from use.

In what format can I retrieve the data?

Data is exported into Microsoft Excel spreadsheets.

What information can I get from the reports?

Depending on the report exported, data can include the users who have logged in, the group(s) they are assigned to, the time of log in, and the number of times each user has logged in. Data will also include when projects have been submitted and approved and the number of projects that have been created from each template.

Why is it important to know the number of projects created from a particular template?

Knowing the templates which are in the highest demand and those that have minimal usage allows you to be proactive when creating new templates or updating existing templates.

How do I generate a report?

Click on “Reports” in the upper right-hand navigation in the Dashboard.

The application usage pie chart shows total number of users for your PRINTsprokit account and how many users have ever logged into the online tool. Roll your mouse over the pie chart for more information on number/percentage of users that have used this tool from specific schools or departments.

Retrieve more information on users and how and when they are using PRINTsprokit by Export Data function under Reports. This feature downloads to your computer an Excel file containing data on usage pertaining to Logins, Active Users, Projects, and Templates, by date. Simply add the date range in the fields and click ‘Export.’ Make sure that the start date is before the end date. An Excel file will be downloaded.

Login Data will show you the people who have logged in, their user group, and the time that they logged in for the date range that you have selected.

Active Users data will show you up to 50 top users, their user group, and the number of times that they have logged in for the date range that you have selected.

Projects will show you the name of the person who created a project, their user group, the template that they used, the name of the project, the date submitted for approval, and the date that it was approved for the date range that you have selected.

Templates will show you the name of the template that was used and the number of projects that were created using this template for the date range that you have selected.

User Activity will show you what users are currently logged into PRINTsprokit as well as the Top 10 users based on how many times they have logged into the online tool.

end faq

Where can I learn more about PRINTsprokit?

Have you taken our tour? If you have taken the tour and still have questions, request a free demonstration by contacting us.

I am a new user. Do you have any training to help me?

Yes, we offer free training workshops for the Admin Users and End Users. These workshops are available upon request. We will work with you to find a time that fits your schedule. To request free training, contact us.

How much training is required to get started?

Most users seem to pick up on the intuitive nature of PRINTsprokit. Although you can start using the application immediately, we do recommend that the Admin Users and End Users take our tour. If you still have questions, request a free training workshop to get the most out of your subscription. A typical training session lasts one hour.

Do you provide on-site training for End Users (non-designers)?

For most users, we offer free online training webinars. These training webinars are for Admin Users and End Users and are available upon request.

If you would like on-site training, we are available along with additional consulting, from a branding professional and EMG, at an additional cost. Contact us to find out more.

end faq

I'm not sure how much storage space I'm going to need. Can I start at a lower subscription and increase to another plan later on?

Yes, everyone starts at the same basic subscription. You can increase your subscription storage in 5GB imcrements at any time. You will be required to purchase a full month or a full year at the higher subscription level and a refund will be issued for the unused services at the lower subscription.

If I pay for the year now and want to cancel, do I get a refund?

You can cancel any time. Your account will remain open at the current subscription through the term that you have paid. We do not issue refunds or credits for months or partial months of unused service.

How do I cancel my account?

To cancel your subscription, sign into your PayPal account, go to your Profile, and click My money. Update your agreement in the "My preapproved payments" section. If you did not pay through your PayPal account, please contact us.

I don't have a PayPal account and don't want to set one up. Can I pay another way?

Yes, we do accept checks for annual subscriptions only. You will receive your PRINTsprokit username and password after we have received payment for your subscription. This process may take longer depending on your organizations purchasing process. Please make checks payable to the following:

If you have questions regarding the amount due or our forms of payment, please contact us.

I don't have a credit card and would like to pay with a check. Can I do this?

Yes, we do accept checks for annual subscriptions only. You will receive your PRINTsprokit username and password after we have received payment for your subscription. This process may take longer depending on your organizations purchasing process. Please make checks payable to the following:

If you have questions regarding the amount due or our forms of payment, please call us at 1.303.743.8298.

How frequently can passwords be changed?

Passwords can be changed by the individual user at any time. For instructions, see 'How do I reset my password?' below.

How do I reset my password?

In order to reset your password, click on “Get an email to reset it” on the main login screen.

You will be asked to enter the email address tied to your account.

After entering your email address and clicking “Send Link,” a message will be sent to the email you listed with a link to reset your password. If you are still having issues with resetting your password, please contact us.

How do I change my password?

To change your password, click on “Manage Account” in the upper right-hand navigation of the Dashboard.

Enter in your new password and then re-enter your password and then click “Save.”

How do I make changes to my account?

If you are a user and need to make additional changes to your account, such as changing your name or email, please contact your account administrator. If you are the account administrator and need to make additional changes to your account, such as credit card information or email for the account manager, please contact us.

end faq

Do I need to download software?

No, there is no software to download or maintain. PRINTsprokit is a cloud-based application and is accessible with an internet connection. It may be necessary for you to download the latest version of either Internet Explorer, Mozilla Firefox, Google Chrome, Safari, or other browser.

Does PRINTsprokit run on certain browsers?

Although PRINTsprokit runs on several browsers (Internet Explorer, Mozilla Firefox, Google Chrome, Safari, etc.), we do recommend using Mozilla Firefox for optimal functionality.

Does it matter which version of the browser?

Yes, we have tested and confirmed PRINTsprokit will work best with at least the four latest versions of Internet Explorer, Mozilla Firefox, Google Chrome, and Safari.

Are there certain settings I need to check on my internet browser?

Yes, there are three settings that should be enabled. Be sure the internet browser you are using allows for 1) popup windows, 2) downloads, and 3) spell checking. Allowing for popup windows for the http://sprokit.printsprokit.com website will allow the image cropping tools to appear. Enabling your browser to allow downloads, will allow you to download the output PDF files. Enabling the spell check feature of your internet browser will allow you to catch misspelled words as you enter content into PRINTsprokit. Check your browsers' help section for details to enable the popups for http://sprokit.printsprokit.com, to allow downloads, and to enable the spell check function.

Is PRINTsprokit hosted by you?

Yes, PRINTsprokit is hosted by us. All working templates, projects, media, and assets are stored on our servers.

Is the data that I upload safe?

We take reasonable precautions to ensure that your data is safe. We employ a hosting service that is professionally managed. Redundant servers that contain data are protected by security and have round-the-clock surveillance monitoring. Authorized personnel are the only ones to have access to the data servers.

Is my data backed up?

The data is backed up nightly on multiple disks. In case of an emergency, a full recovery will be performed.

Is PRINTsprokit available 24/7?

Yes, PRINTsprokit is a cloud-based application and is accessible with an internet connection. Only at brief times is PRINTsprokit not available during which we do software updates. These updates are not done at peak times. See our service updates for more information.

Do you upgrade PRINTsprokit? How will we know?

We constantly take feedback and improve features in PRINTsprokit as we strive to make PRINTsprokit a great user experience. See our service updates (changelogs) for more information.

If there is a feature you would like to see, let us know. While we review all input from users, we must prioritize and assess the potential and impact of any possible new or updated features.

Is there anything I need to do when I am alerted of an upgrade?

Yes, all users must delete their internet browser’s cache when a new upgrade is made. Doing so will allow full functionality of new upgrades to be visible and usable in your browser.

end faq